Terms of service

Terms of Service — Moonhill Tea House

Welcome to Moonhill Tea House. By visiting our store, purchasing our products, or using our services, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
All products, prices, and promotions are subject to change without prior notice.
Your use of this website or store constitutes acceptance of these terms.

2. Product Information

Moonhill Tea House offers herbal wellness teas, including but not limited to:

  • Slimming tea

  • Breast-enhancing tea

  • Ginseng tea

  • Flower tea and herbal blends

All descriptions, benefits, and effects are provided for informational purposes only.
Individual results may vary, as every person’s body condition is different.

3. Health Disclaimer

Our products are herbal teas, not medical products.
They are not intended to diagnose, treat, cure, or prevent any disease.

Please consult a doctor before use if you:

  • Are pregnant or breastfeeding

  • Have underlying medical conditions

  • Are taking medication

  • Have allergies to herbs or plants

Use of the products is at your own discretion and responsibility.

4. Orders & Accuracy

By placing an order, you confirm that:

  • All personal information and address details are accurate

  • You have reviewed the product description thoroughly

  • You understand that taste and effectiveness are subjective and not grounds for return

We reserve the right to cancel any order suspected of fraud or unauthorized activity.

5. Pricing & Payments

All prices listed are correct at the time of purchase.
We reserve the right to adjust prices at any time.
Orders must be fully paid before shipping.

6. Shipping & Delivery

Delivery times vary by region and logistics availability.
We are not responsible for delays caused by:

  • Customs inspection

  • Weather conditions

  • Courier delays

  • Uncontrollable events

If a package is lost in transit, please contact Customer Service.

7. Returns & Refunds

We accept returns only for verified quality issues or incorrect items.
Returned products must be unopened, unused, and in original packaging.

We do not accept returns for:

  • Taste preferences

  • Subjective dissatisfaction

  • Wrong product purchased by customer

  • Opened or used items

For detailed return requirements, please refer to our Return Policy.

8. Prohibited Uses

You agree not to use our website or services for:

  • Illegal activities

  • Violating any laws or regulations

  • Harassment or harmful behavior

  • Uploading malicious code

  • Infringing on intellectual property

We may restrict access to our service if these terms are violated.

9. Intellectual Property

All content under Moonhill Tea House — including logos, text, product descriptions, packaging designs, and images — is protected and may not be copied or used without permission.

10. Limitation of Liability

Moonhill Tea House is not responsible for:

  • Allergic reactions

  • Misuse of products

  • User’s failure to follow instructions

  • Health effects caused by improper consumption

Use of our products is entirely at your own risk.

11. Changes to Terms

We may update or modify these Terms of Service at any time.
Continued use of our services indicates acceptance of the updated terms.

12. Contact Information

For questions related to these Terms of Service, please contact our Customer Service team.